Do I need a monthly subscription for my cameras to record?
No. A properly configured UniFi Protect system records to its local storage without a mandatory monthly cloud-recording subscription. Optional Berthoud WiFi support is separate.
Can I see my cameras when I am away from home?
Yes. With internet service and configured remote access, you can use the UniFi Protect app on a compatible phone to view live cameras and saved footage.
How many days of video will be saved?
Retention depends on the number of cameras, recording mode, resolution, bitrate and installed storage. We estimate retention for your selected equipment before finalizing a quote.
Will cameras record if my internet goes down?
Local recording can continue during an internet outage while the cameras, local network, recorder and power remain working. Viewing footage remotely generally requires internet access.
Can you cover a detached garage, barn or long driveway?
Yes. Depending on distance, available power and the layout, an outbuilding may need a wireless bridge, fiber or cabling, additional network equipment and appropriately placed cameras.
Do I have to purchase ongoing support?
No. Ongoing maintenance and troubleshooting are optional and are not required for local camera recording.
Can you work with my current internet provider?
Usually, yes. We assess the existing internet connection and home wiring, then recommend what can be reused and what needs improvement.
